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Frequently Asked Questions

GENERAL

WHEN ARE ORDERS PROCESSED?

Orders are fulfilled by Amazon and our affiliates offer a variety of shipping options to meet your needs. Depending on your location and available options, delivery times will vary from same day and up to two-weeks. You will be able to track your order via Amazon after purchase.

 

WHAT IF SOMETHING IS OUT OF STOCK?

Simply start a chat with us, or send us an email, and a member of our buying team will work with you to special order the size you need or find a suitable replacement. Product availability is dependent on our Amazon partners.

 

DO  YOU HAVE A PHYSICAL STORE FRONT I CAN VISIT?

We're proud New Englanders (Obligatory shout out to the Sox, Pats, Celts, and Bruins!) but do not have a physical storefront ... yet! Stay tuned!

 

PAYMENT & SECURITY

WHAT FORMS OF PAYMENT DO YOU ACCEPT?

All orders are fulfilled via Amazon.com and customers have a variety of payment options during checkout; currently Amazon accepts all major North American and European credit and debit cards.

 

IS YOUR SITE SECURE?

Absolutely. Our website uses SSL encryption which prevents anyone other than the credit card processor from seeing any information you enter on our site. Rest assured that no information is stored on our site during your purchase.